Terms & Conditions

We Care Auto agrees to be responsible for the costs associated with deprogramming and reprogramming of the Key or a new or refurbished key or remote, necessary as per the case. Repair the Key if required or provide purchase of a new or refurbished key or remote along with the service of reprogramming of said Key if the Key is not fixable. We Care Auto Key Fob holds an aggregate of a maximum $2000 per claim and allows 1 event per year, non-retroactive.

(1.a) We Care Exterior Protection Environmental Paint – Exterior painted surfaces discolor, fade or oxidize excessively (in the sole discretion of We Care Auto) solely due to road salts, the adverse effects of the sun, acid, rain, tree sap, insects or bird droppings.

(2.b) We Care Interior Protection Environmental Interior – Treated interior leather or vinyl surfaces (excluding floor mats) become damaged by hardening, cracking or color fading due to normal usage, or treated interior fabric, leather or vinyl surfaces (excluding floor mats) become stained as a result of spill.

(3.c) We Care Undercoating Protection Anti-Perforation Undercoat – Applied Anti-Perforation Undercoat peels or cracks, or the metal surfaces treated with the Anti-Perforation Undercoat perforate due to rust.

(4.d) We Care Corrosion Control Rust Inhibitor Spray – Applied Rust Inhibitor Spray to protect exterior sheet metal surfaces if in the event rust originated on the inside surface of the sheet metal panel was to corrode the exterior.

If any of the products applied under Program A do not meet industry standards or advertised purpose, if resultant damage is caused:
a. As a result of mechanical breakdown or failure, We Care Auto will undertake the necessary repairs to rectify the issue; or
b. As a result of any cause other than mechanical breakdown or failure, including by Chemical Causes, Environmental Causes, WCA will at their sole discretion refund the premiums paid under this policy.

(1.a) We Care AutoCare Exterior Protection – Imperfections in the form of dents or dings to accessible exterior painted factory sheet metal body panels that can be remedied by the methods employed by We Care Auto. Does not include issues resulting from aftermarket alterations, Environmental Causes, Chemical Causes, Pre-Existing Imperfections, inaccessible imperfections, imperfections on metal which has been creased or edges where manufacturer bracing does not allow for repair using the paintless dent repair method employed by We Care Auto, damages with chipped paint, or dents in excess of four (5) inches in width or length, or imperfections that are too deep to repair using the paintless dent repair method employed by We Care Auto. We Care AutoCare Exterior Protection holds an aggregate of $5000 per claim with unlimited repairs per claim.

(2.b) We Care Auto Interior Protection – Refers to accidental imperfections to factory interior upholstery, including leather, vinyl, and cloth, but does not include cuts or tears in excess of two (2) inches in length, Chemical Causes, Environmental Causes, Pre-Existing Causes. We Care AutoCare Interior Protection holds an aggregate of $5000 per claim with unlimited repairs per claim.

(3.c) We Care Auto Paint Chip Protection – Imperfections in the form of a rock chip of any accessible exterior painted factory body panels, excluding tires, wheels, rims, aftermarket body panels, discoloration, Chemical Damage, Environmental Damage, Pre-Existing Damage, rock chips in excess of three (4) mm in length or an imperfection that cannot be repaired using the Rock Chip Repair method employed by We Care Auto.

If any of the products applied under Program B do not meet industry standards or advertised purpose, if resultant damage is caused:
a. As a result of mechanical breakdown or failure, We Care Auto will undertake the necessary repairs to rectify the issue; or
b. As a result of any cause other than mechanical breakdown or failure, including by Chemical Causes, Environmental Causes, WCA at their sole discretion, will refund the premiums paid under this policy.

(1.a) We Care Auto Tires & Rims – Includes the repair to factory wheel/rim brushed or painted surfaces caused by curb scuffing during routine parking maneuvers or road debris. We agree to be responsible for the costs associated with the repair of a damaged rim or tire; if unrepairable, We Care Auto will have a replacement cost aggregate of $2500. Replace and Repair cost of Tire and Rim are a combined aggregate of no more than $2500. We Care Auto will allow 1 event per year for repair non-retroactive and 1 replacement per policy.

Under Program C, if resultant damage is caused:
a. As a result of mechanical breakdown or failure, We Care Auto will undertake the necessary repairs to rectify the issue; or
b. As a result of any cause other than mechanical breakdown or failure, including by Chemical Causes, Environmental Causes, WCA at their sole discretion, will refund the premiums paid under this policy up to a maximum of $2,500.